For commercial enquiries there are three ways to get in touch: by phone on 030 301 32 327, by email to info@checkdenwagen.de, or via the general contact form on checkdenwagen.de. For an initial orientation and a quick way to clear up open questions, a direct phone call is usually the shortest route. If you prefer to work in writing or want to submit your key details in a structured way, email or the contact form is a good choice — the more relevant information your first message contains, the more specific our answer can be. An initial orientation conversation is free and without obligation — we only put together an offer once the needs are clear.
B2B Used-Car Inspection Enquiry: free & no obligation
Phone, email or contact form — you decide how to get in touch. The clearer your details on volume, locations and use case, the faster a concrete offer can be put together.
What we need to know so an enquiry can be handled quickly
The more complete your initial information, the shorter the back-and-forth of follow-up questions. The following details are especially helpful: **Use-case type:** dealer purchasing, fleet, leasing returns, cross-border, listing check or a mixed picture — one sentence is enough. **Volume:** approximate number of checks per month or quarter. No exact figures needed — a rough order of magnitude is enough for an initial assessment. **Locations and regions:** Where are the vehicles typically located? Individual metropolitan areas, spread across Germany, or concentrated in particular postcode areas? **Report language:** German is the default. English-language reports are available on request and are taken into account when we prepare the offer. **Timeframe:** Is there a planned start date or an ongoing situation that needs resolving soon? **Listing links (optional):** If you already have specific vehicles in mind and would like an initial assessment, you can send the links along right away.
How the enquiry process works
Once your enquiry comes in, we review the details and get back to you via the channel you chose. As a rule, the first step is a short conversation or a written exchange to clarify open points — volume, locations, desired service level and any special requirements. On this basis we draw up a tailored offer. If the volume and use case point towards a framework agreement, we also receive a corresponding draft. We don't work through a standard template — the offer reflects your actual needs. All communication can take place in German or English, as you prefer.
What you can expect next
After the initial conversation or the confirmation of receipt of your written enquiry, a tailored offer follows, with a pricing model, a service-level description and — at a corresponding volume — a draft framework agreement. The offer contains all the relevant parameters: price per check type, travel arrangement, report format, contact-person arrangement. We won't name a fixed timeline here for when the offer will be ready — the effort depends on the complexity of the request. In practice it is usually much faster than expected. If you are in a hurry, the phone is your best bet.
From first contact to your first inspection order
Submit enquiry
Phone (030 301 32 327), email (info@checkdenwagen.de) or contact form — with brief details on use case, volume and locations.
Review and response
We review the enquiry and get back to you via your chosen channel. For an initial phone contact, we clear up any open points directly during the conversation.
Tailored offer
Based on the clarified needs, we put together a written offer with a pricing model, service level and, where applicable, a draft framework agreement.
Coordination and contract conclusion
We clear up any questions about the offer directly. Once we agree, the framework agreement is signed or the first ordering process is set up.
First order and ongoing operation
The first inspection order is placed via the agreed channel. Your contact person supports the setup phase and remains available for questions afterwards.
How to reach us
**Phone:** 030 301 32 327 — business days during office hours. The fastest channel for urgent order-related questions. **Email:** [info@checkdenwagen.de](mailto:info@checkdenwagen.de) — for structured enquiries with attachments, listing links or detailed information on volume and locations. **Contact form:** Reachable via the main site checkdenwagen.de under Contact. Useful if you would rather not send an email or want to submit your enquiry straight from your browser. Office hours: business days during regular office hours. Enquiries that arrive outside these times are reviewed on the next business day.
Common questions about the enquiry and first contact
Strictly speaking, nothing is required — a brief, informal first message is enough to make contact. What helps: the type of use case (dealer, fleet, cross-border, etc.), an approximate volume (a rough order of magnitude per month or quarter), the locations or regions involved and, where relevant, any special requirements for report format or language. The more of this you include in your first message, the more specific our first reply can be.
Get in touch now — free and with no obligation
Phone 030 301 32 327, email info@checkdenwagen.de or contact form. We get back to you on business days during office hours and put together an offer that fits your volume and needs.
